A source is information that is available from the transaction. It can be data directly on the transaction or information that can be derived. The “list” of sources in SLA comes from event classes defined in the event model.
Event Class Options has three different types of objects that are used to generate sources. There are three types of sources, so the accounting engine does not retrieve additional information it does not need.
Transaction Objects
There is the meat of the transaction and data that is available for ALL transaction for this event class. There is a header and a line object. Typically a view is used, though some teams have used a temporary table that is built during create accounting.
Transaction View
The data from this view is meant for additional transaction attributes for information purposes in reports but IS NOT used within SLA rules during the generation of accounting. This is a HEADER level object only.
Reference Object
This is data that is available to some transactions in this event class but not all. Example, some invoices may be associated with a project and has related Projects application information.
